Please look at all of our customer feedback below
Rating Summary of 19 reviews
4
Dawn Larkin
I had a great experience with Go Hardwood. I found them while looking online for reviews on an engineered hardwood floor that I was going to be purchasing from a business in town. When I went to their site, I found the flooring for $1 -$1.50 less per sq.ft. Then they were running a special on the floor I was looking at, but in a different color for even less. I was nervous since this was a business that was not in town and I had to work with a shipping company for getting the floor delivered, but this was an awesome experience! I'm so happy I decided to take my chances and order from Go Hardwood. They were very friendly and helpful on the phone and I received my flooring (approx. 1500 sq.ft.) within 3 business days. Not only did I get my flooring for half the price, but everything went smoothly and there was not a smashed, dented or torn box. Thanks for everything!
4
Maureen Smith
We bought tiger wood clear shorts. The bundles broke apart taking it from our truck into the house. That is of little concern as the wood is very uniform in color. I am surprised by this at the pricepoint.
2
Liana McMaugh
I was shorted about 150 sq/ft of an order that was a bit over 450 sq/ft. I was given the option to repurchase the missing square footage at half price. I specifically chose the product I did instead of a hardwood the was the same price because I was told the hardwood had a lot of short prices in it and that's why it was so cheap but about a third of the boxes I got were filled with short pieces. So really I could have had a hardwood instead of engineered for the same cost and same quality. The owner said that having so many short pieces was unusual but with the original order and the second one we had the same issue. Luckily we caught it the second time before even leaving the warehouse though.The owner was nice and did what he could to rectify the situation but not without a lot of unnecessary hassle and several phone calls on our end. It was a very frustrating experience but I ended up with a good quality product at a good price. If I ever purchase flooring again I'll definitely open every box though to make sure it's not filled with short pieces. That's something I know the store owner isn't responsible for but still not something a customer should be dealing with.
4
Chris Jimenez
I work at a church in Hawaii, and we were looking for specific Shaw vinyl planks for a large project we were working on in our sanctuary. I came across Go Hardwood on the internet. They had good pricing and a website that could properly calculate freight cost to Hawaii (very few mainland websites can). I spoke with Eric on the phone and he understood our urgency, and had our order processed immediately. It arrived in Hawaii on time, in great condition, right color, and right quantity. Our order was executed perfectly!
4
Valerie Guerrera
I have been recently working on a home renovation and Go Hardwood was really awesome to work with for a number of reasons. The staff was extremely informative about the product choices and features, expedited my order, and even gave me a discount! I have been shopping for the right product for some time now and I'm really happy with my choice. Thanks for the great service!
4
Seara Kim
Great service. Price was better than most places I called. Shipping was fast as well. Thanks!
4
Steven Arbor
Great customer service!!! I worked with Eric and had a big issue with the flooring I ordered. 25%was unusable and it came direct from the factory this way. Another 50% had one bad side out of 4. So, out of 1000ft 250 was good. Eric called the rep and is shipping me >300ft to make up for the issues. took care of the problem and now my remodel can carry on!
4
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Great customer service. At first they were unable to find the floor we ordered because it was very old and a close out. They kept looking and were able to find it. Very happy and would buy from themy again.
4
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They have great customer service and their products are good quality for the price.
4
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It was simple to order through the website. I found all the info that I needed. I am awaiting delivery!
4
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Quick arrival of samples
3
Patrick Danielewski
We ran into problems with my order. Make sure your order is over 200sqft before trying to place it online. However, once I reached out, the company proceeded to ensure my satisfaction and made proper steps to remedy an issue. I would suggest contacting the company over the phone before relying solely on their website, but in the long run, they did what they could. Thanks.
4
Scott Kendall
Chris was great in shooting me out some samples. The quality of the products are top notch for the prices they are charging!
4
Marquall Dixon
So far so good!! Chris went above and beyond to make sure that all of my questions were answered and that I was comfortable with with the product before purchasing. Flooring arrived ahead of schedule and in good condition. Now we wait for the install!! Great company to deal with, I would highly recommend them to anyone in the market for new flooring
4
jpfaff
This is my 3rd purchase from this company. They have very responsive service and good prices as well. Anytime I need flooring I go to them first.
4
mbambam
I just purchased my home and was in search of 1,800 square feet of hardwood flooring of good quality and reasonable price. I scoured the internet and reviewed more sites than I care to admit in addition to reviews. I landed on FloorForLess from another post and was pleasantly surprised to find them right in my back yard.My contractor and I traveled to the establishment and met Chris although I had spoken to Eric previously. Chris was very professional, knowledgeable and a real pleasure to deal with throughout. He followed up, modified my order and made sure the delivery went smooth; the pricing for name brand flooring was absolutely incredible compared to what I had seen on the internet and in stores.I have installed my floors and couldn't be more pleased! I was actually going to carpet a sun room but decided to go with hardwood. I called Chris to get samples sent to me which were sent out Priority Mail. I just ordered my flooring today can't wait to get it. FloorForLess is the best!!
4
terris5526
I cannot say enough about this company. From start to finish they were professional and highly knowledgeable about all types of flooring. They helped me pick the best flooring for my kitchen area while staying within my budget. The delivery of the flooring was on time. We purchased the 5" Torowood Brazilian Cherry, Builder Grade and I couldn't be happier with the selection. I constantly get compliments about the flooring. The price was the lowest I found on the internet. And without a doubt, I definitely recommend this product and company.
