Shipping Transit Times/Delivery Dates

All delivery dates are estimated, DO NOT schedule an installation of your flooring material until you physically received/pick up your entire order. Gohardwood will not give any credit or compensation for any delayed shipment, all orders are shipped via LTL carrier we have no control over the material once the order is picked up from the warehouse. All orders in which "Direct Delivery" is selected as the shipping method please do not rely on the carriers estimated delivery date that is shown on their website. We book all Direct Delivery shipments with a "Notify Prior" therefore the carrier will contact you to schedule a delivery appointment. DO NOT expect delivery of your order unless the carrier contacts you to schedule an appointment. All deliveries are only curbside, the delivery driver will NOT bring any material inside your home/jobsite.
 
 
Delivery Options
 
 
- Terminal Pick up

Estes is a large shipping company (similar to UPS or FedEx) who we have negotiated discounted rates in order to save you money. We are able to ship your product to any one of Estes's numerous terminals located all over the county for you to pick up. Simply input your State and Zip Code at the checkout page and we will locate the closest terminal to you.  This shipping method will be the quickest, most cost effective method. 
 
 
Commercial Delivery (Must have fork lift or loading dock)
 
If you select this shipping method you must ship to a commercial location AND have either a fork lift or loading dock at that location.  A retail store on a main street is not considered a commercial location when it comes to LTL shipments.  The location must have a way to unload a 30-50 foot truck as the truck will NOT have a lift-gate attached.  You will be responsible to remove all material off the truck.  
 
 
- Residential Delivery with a lift-gate
 
The most popular option, will deliver your order directly to your home.  This option will feature a delivery truck likely 30-50 foot in length with a lift-gate.  We recommend your home have a flat, paved space for the truck to access to offload the material.  This option only includes curbside delivery, your order will NOT be brought inside your home.  We do recommend you have extra help when receiving your order as flooring material tend to be on the heavier side. (You don't want to be stuck bringing 3,000lbs of material inside by yourself!)  
 
 
 
 
Delivery Offers
 
 
-Free Shaw Terminal Pick Up!
 
Shaw products that feature the    label qualify for free pick up from your closest Shaw warehouse.  On the checkout page, simply input your State and Zip Code and we will located the nearest Shaw warehouse.  Only Shaw "Premium" grade products qualify for ths shipping offer.  Not all states have a Shaw warehouse, for more info please give us a call.
 
 
 
-Free Mohawk Terminal Pick Up!
 
Mohawk products that feature the  label qualify for free pick up from your closest Mohawk warehouse.  Orders under $1,000 will incur a $75 shipping charge. On the checkout page, simply input your State and Zip Code and we will located the nearest Shaw warehouse.  Only Mohawk "Premium" grade products qualify for ths shipping offer.  Not all states have a Mohawk warehouses, for more info please give us a call.
 
 
 
-Free Shipping on Samples!
 
Simply click the "Add a Sample" button on the product page and a sample of that particular product will be added to the shopping cart.  Shipping will be FREE on any samples purchased with a maximum of 6 samples allowed per transaction.  Samples are typically 8-12 inches in length and sales tax will apply where applicable.  Some products may not be available to sample.  If a sample order is placed and that sample is not available a refund will be issued.  Please contact us for additional details.